About Face


There was a lot of hub-bub this past week when Facebook suddenly changed its Terms of Service without warning.  There was an outcry from media law watchers, privacy advocates, and customers. And as they have said in business since business began, the customer is always right.

Following vociferous protests from users, Facebook pulled an about face on its new terms of service agreement that reserved the rights to user-submitted content even after it was pulled from the site. “Over the past few days, we have received a lot of feedback about the new terms we posted two weeks ago,” stated a posting on the Facebook homepage. “Because of this response, we have decided to return to our previous Terms of Use while we resolve the issues that people have raised.”

To educate members further and solicit more comments, Facebook created a Bill of Rights and Responsibilities administrated by 4 senior level executives including CEO Mark Zuckerberg himself.

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